So now for the boring, but rather important part… those T&C’s!
Introduction
By using the Irene Farm website you agree to all the terms and conditions listed below. Use of this website includes placing orders or any other service Irene Farm may offer.
Availability
The price quoted on the website at the time of placing your order shall be the price charged to you. Excluding any inadvertent technical errors or glitches, we will honour any prices as published at the time of placing your order.
We have the right to change the price of any product at any time, please check before placing an order.
Deliveries
Irene Farm partnered with Mr Delivery for all our delivery options, please click and order via them.
Dissatisfaction with Our Product
If you are unhappy with any part of your product or the service that we offer, please contact us directly by emailing chef@ireneestate.co.za
If you would like to send any suggestions or comments on any of our meals or your ordering and delivery experience, please do so by emailing chef@ireneestate.co.za
Irene Farm has a policy of honesty and openness, and endeavour to give you the best product possible, so will always try our very best to rectify any problem and take into consideration any suggestions you offer.
Allergens
Please be advised that all food prepared by Irene Farm may contain these ingredients, Milk, Eggs, Wheat, Soybean, Peanuts, Tree Nuts, Fish and Shellfish
Ingredients lists available on Request
Enjoy your meal
Other Privacy
Privacy Statement
Below you will find information concerning visits to and the use of Irene Farm’s website. Irene Farm, is sensitive to privacy issues on the Internet and recognises the importance of safe guarding all information we receive from you. This Privacy Statement applies to data provided by you and collected by Irene Farm through its websites as well as both online and offline services. We will use the provided information in the course of our dealings with you to process requests and orders and to provide a more personalised internet and online buying or ordering experience. Irene Farm will ensure that all personal information is treated in accordance with the applicable data privacy legislation’s.
Collection of your personal information
In general, you are able to visit Irene Farm‘s website without revealing who you are or any information about yourself. However, our web servers will collect information (standard information that your browser sends to every website visited) for statistical purposes, such as the number of visits, the pages viewed, which website you came from before clicking into the Irene Farm website, the key words used to find our site, your IP-address, the browser type and language, access time, etc. Irene Farm uses this information for improving its sites and services.
When visiting Irene Farm site (such as ordering online, buying online) we ask you to consent to providing personal information, such as your email address, name, telephone number, etc. This information is required in order for us to process and fulfil your order and otherwise provide you with the information and services you may request from us (eg. your order, cancellation of your order etc.). This information will therefore be kept by us as long as is necessary for us to use your information as described above or to comply with our legal obligations.
Personal information collected on Irene Farm site and services may, in compliance with applicable laws and regulations, be stored and processed in any country in which Irene Farm or its subsidiaries maintain facilities.
Security of your personal information
Irene Farm has a number of security measures in place to protect your personal information. However, when transmitting personal information over the internet, please bear in mind that no transmission over the internet can ever be guaranteed secure. Therefore, please note that Irene Farm cannot guarantee the security of any personal information that you transfer over the internet to us.
Cookies
We may also use technologies, such as cookies, to collect information about the pages you view, the links you click and other actions you take on our sites and services. A cookie is a small text file that is placed on your hard disk by a web page server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if preferred.
Other sites
Irene Farm‘s website may contain links to other sites. Although we try to link only to sites that share our high standards and respect for privacy, we are not in any way responsible for the content of the privacy practices employed by other sites.
Changes to this privacy statement
This privacy policy may be changed by us at any time. The revised policy will be posted to this page so that you are always aware of the information we collect, how we use it, and under which circumstances we disclose it. We encourage you to periodically review this statement to know how Irene Farm is protecting your information.
Contact
Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to Irene Farm at barn@ireneestate.co.za
Account Deletion
If you wish to delete your account from our website, please contact us at barn@irenefarms.co.za. Upon receiving your request, we will permanently delete your account and any associated personal information from our databases, unless retention is required by law or for legitimate business purposes. Please note that deletion of your account may result in the loss of access to certain features and services on our website.
Please be aware that even after your account is deleted, residual copies of your information may remain in our backup systems for a limited period of time. We will make reasonable efforts to ensure that such data is securely deleted as soon as possible.
By requesting the deletion of your account, you understand and agree that we may retain certain information as required or permitted by applicable law. Additionally, we may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have any questions or concerns regarding the deletion of your account or the retention of your information, please contact us at barn@irenefarms.co.za.
